Inside the Nest | Q3

Imagine having a smart, always-available assistant who knows your business inside and out—deployed directly inside IDnest. With your custom AI agent, you’ll experience seamless support for everything from sourcing information to retrieving financials and brand assets, all in seconds.

No more searching, waiting, or wondering; your AI agent is trained specifically for your firm, giving you instant, accurate answers and freeing you to focus on creativity and growth.

 
 

Let The Dove Agency handle the heavy lifting and empower your business with next-level efficiency—email us to discuss how you can utilize this powerful new technology in the simplest way, right inside IDnest!

SET UP YOUR CUSTOM AI AGENT
 
Janson's Journal Graphic
 

Is the Juice Worth the Squeeze?

This is a well-known metaphorical question—possibly overused by athletes and entrepreneurs—prompting reflection on whether the efforts are worth the reward. I use this phrase so often that, at a recent team event, our business manager had cups made that said, “The juice IS worth the squeeze!” It was a fun reminder that I might need to diversify my idioms, but I also believe this question is essential before making most decisions in a small business—like the Dove Agency as well as the clients we serve.

To determine if the juice is, in fact, worth the squeeze, business owners often perform a Cost-Benefit Analysis. This structured process evaluates the total expected costs and benefits associated with a project, investment, or decision. Its goal? To help you assess whether the benefits outweigh the costs, ensuring your efforts are justified.

Key components include:

  • Quantifying benefits: These often include revenue increases, cost savings, strategic advantages, and intangible benefits (which are trickier to measure but just as important).

  • Quantifying costs: These encompass operational expenses, capital investments, time, risks, and potential negative outcomes.

  • Comparing outcomes: At its simplest, if benefits exceed costs, it's a green light to move forward. More sophisticated analysis might involve calculating net present value (NPV) or return on investment (ROI) to guide your decision.

Whether you follow a formal analysis or simply weigh the pros and cons using pen and paper, it’s critical to take a moment—pause and reflect—before making key business decisions. A common pitfall I’ve observed is going with “gut instinct” on crucial choices. Sometimes this happens because of time crunches, limited resources, or the overwhelming number of variables involved.

Many successful leaders proudly tout their intuition as their secret weapon. While instinct and risk-taking are vital—helping you act swiftly, stay true to your values, and inspire innovation—they shouldn’t be the sole guides. The research leans heavily in favor of data-backed decisions.

Numerous studies, including those from Harvard Business School and McKinsey, reveal that organizations using data analytics and evidence-based practices generally outperform their peers in profitability, growth, and resilience. In fact, data-driven decisions are shown to be 20-30% more accurate in predicting outcomes than gut-based choices—especially in complex situations. Companies that incorporate data into their decision-making process also experience a 10-15% reduction in operational risks and unforeseen costs compared to those relying primarily on intuition.

Let Data & Analysis Be Your Guide

As you continue to grow and navigate the many opportunities in your business, I encourage you to ask yourself—is the juice worth the squeeze? Taking the time to do thorough research and consider all the factors can make the difference between a decision that propels you forward and one that drains your resources. While intuition has its place, backing up your choices with data and analysis ensures you’re setting yourself up for sustainable success. Remember, in the end, the best decisions are often the result of well-informed strategy with a sprinkling of confident intuition.

Ruth Ann Janson Signature
 
 
 

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Learn about the growing importance of respecting image rights on social media and how it can impact your interior design business. Business of Home explores the ins and outs of image ownership and steps you can take to ensure you're using images legally and confidently.

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Do you have a team member who could better support you if they were a bit more knowledgeable about Excel? Or maybe you want to become more proficient. Let’s face it, spreadsheets still run the world, and Kelley Connor “Miss Excel” has tapped into that market. She has free downloadable content, a newsletter, and a variety of paid courses that are presented in an upbeat, relatable format. Check her out at miss-excel.com or on her Instagram.

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In this article, writer, CEO and former professional poker player, Cate Hall unpacks the idea of “How to Instantly be Better at Things.” This research-based piece explores the idea of making ourselves better at our trade, in difficult situations and in life more generally by channeling mimicry. When faced with a challenge or area where more aptitude is required to excel asking ourselves, “What would {Blank} do?”

Be Better. Do Better.

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An American start-up, InventWood, claims to have developed a Superwood that is ten times stronger than wood and six times lighter than steel. The idea that biomaterials will become the default way to build, just as concrete and steel have been the standard in many places in the world, is an interesting one to consider. Learn more from this interesting piece presented in the August weekly newsletter of Dezeen.

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5. Learning to be Happier

Arthur C. Brooks has an unusual title – The Happiness Professor. His online course, "Managing Happiness," offered through Harvard Online and edX, has over 43,000 learners. His "Leadership and Happiness" class at the Harvard Business School is highly oversubscribed, with 180 seats and typically as many as 400 on the waiting list. Brooks is a NY Times best-selling author and prolific content producer. Absorbing anything by Brooks is bound to improve your happiness. Happiness can be learned, according to Brooks. This podcast from 2023 incorporates his teachings on happiness in building the life you want.

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Lydia Martinez | Senior Account Associate
 

Say Hello to Lydia Martinez

Precision and reliability are just as vital as creativity and vision, and Lydia Martinez exemplifies both in her role as Senior Account Associate at The Dove Agency. Since joining the team, Lydia has brought a meticulous eye to every aspect of her bookkeeping work, accurate account reconciliations, and clear communication with clients. Her process-driven approach not only provides clients with confidence and peace of mind but also supports the seamless operation of the agency as a whole. Beyond her technical expertise, Lydia’s dedication, professionalism, and thoughtful approach make her an invaluable part of the Dove team. We’re excited to introduce you to Lydia and share a closer look at the person behind the numbers!

What motivates you when things get busy or challenging?

I am mostly self-motivated; however, knowing others rely on the work I do makes me want to exceed expectations.

What makes you proud to work at The Dove Agency?

I feel that the great reputation we work hard on every day. Our founders and president have led by example, and we emulate what they have demonstrated. The women at The Dove Agency are intelligent, kind, patient, caring, conscientious, hardworking, and fun-loving.

Click below to learn more about Lydia in our Q&A.

TELL ME MORE

New TopBranch Episode is Live!

In this latest episode of TopBranch, Ruth Ann Janson and Beth Bender explore the power of grit and the vital role of showing up as a small business leader. They discuss how perseverance, hard work, and credibility shape client loyalty, strengthen team retention, and drive long-term success. Drawing inspiration from influential works like Grit by Angela Duckworth and other influential works, Ruth Ann and Beth share how staying engaged in your industry and investing in your team can spark meaningful growth.

Watch now on our YouTube channel at the button below.

TUNE IN
Susan Nichol